Product recall notice Recall notice
Dupray Neat Steam Cleaners
This notice is for Dupray Neat Steam Cleaners from Dupray USA LLC, of Newark, Delaware. Review the photos and listed product details before using, keeping, selling, or giving it away.
Product recall notice What to check
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Match these details against the product label, packaging, receipt, seller information, and official notice.
Description This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
Label, model, UPC, lot, RN, or date details
- Model Number and
- Date Code 0118-01 through 0425-05 are on
Image captions
- Recalled Dupray Neat Steam Cleaner
- Recalled Dupray Neat Steam Cleaner accessory set
- Recalled and Free Replacement Safety Boiler Cap
- The Model Number and Batch/Date Numbers are located on the rating label, which can be found on the bottom of the cleaner
Product details vary by source. CPSC notices may identify products by model, item, serial number, UPC, date range, product description, or recall number. Compare all available details with the official notice.
Search matches and recall notices are not safety confirmations. Verify affected models, lots, dates, distribution, and remedies with the official notice.
Notice details
Contact, seller, and company details
Consumer contact
- Email: recall@dupray.com
- Website: www.dupray.com/recall,
- Website: www.dupray.com
Sold at
- Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150.
Manufactured in
- China
Incidents reported
- The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.
Official source
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Use the official notice to confirm affected models, lots, dates, distribution, and remedies.
Source: United States · CPSC
Recall number: 26-283
Official source fields
Source United States · CPSC
Recall date February 26, 2026
Product name Dupray Neat Steam Cleaners
Brand / company Dupray USA LLC, of Newark, Delaware
Hazard / issue The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
Remedy / action
- Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Units About 651,145 (In addition, about 96,530 were sold in Canada)
Recall number / record ID 26-283
Brand history
Other recalls from this brand or company
No other recalls from this brand or company were found.
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