Product Safety New Zealand recall Recall notice
Sold at Locksmiths, Aluminium Fabricators and Hardware Specialists from 1 January 2021 to
This notice is for Sold at Locksmiths, Aluminium Fabricators and Hardware Specialists from 1 January 2021 to 20 November 2025. E-LOK Gateway Wall Plug. LD-777 from Elements Hardware Limited. Review the photos and listed product details before using, keeping, selling, or giving it away.
Product Safety New Zealand recall What to check
Check these product details
Match these details against the product label, packaging, receipt, seller information, and official notice.
Supplier contact Elements Hardware Limited +643 928 5098 support@elementshardware.co.nz
Responsible agency MBIE
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Notice details
Contact, seller, and company details
Consumer contact
- Email: support@elementshardware.co.nz
Official source
Verify against the source notice
Use the official notice to confirm affected products, identifiers, sale dates, suppliers, hazards, and consumer action.
Source: New Zealand · Product Safety
Recall number: e-lok-gateway-wall-plug
Official source fields
Source New Zealand · Product Safety
Recall date December 11, 2025
Product name Sold at Locksmiths, Aluminium Fabricators and Hardware Specialists from 1 January 2021 to 20 November 2025. E-LOK Gateway Wall Plug. LD-777
Brand / company Elements Hardware Limited
Hazard / issue USB Adapter Plugs from the E-LOK Gateway range that have Uninsulated plug pins do not meet NZ Safety Standards or the Electricity (Safety) Regulations 2010.
Remedy / action
- Stop using existing wall plug and contact Elements Hardware for replacement.
Recall number / record ID e-lok-gateway-wall-plug
Brand history
Other recalls from this brand or company
No other recalls from this brand or company were found.
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