Product Safety Australia recall Recall notice
Car seat adapter set to connect an infant car seat to a Joolz Aer2 stroller chassis
This notice is for Car seat adapter set to connect an infant car seat to a Joolz Aer2 stroller chassis. affected products start with serial number NL311 Only the car seat adapter set is affected by this recall, not the Jools Aer2 stroller. Review the photos and listed product details before using, keeping, selling, or giving it away.
Product Safety Australia recall What to check
Check these product details
Match these details against the product label, packaging, receipt, seller information, and official notice.
Supplier running recall Strollz
Trader or seller BABY BUNTING GROUP LIMITED Baby Village Pty Ltd BABY KINGDOM THE MEMO BABY ROAD WHOLE BUBS PTY LTD
Sale dates 1 June 2025 - 20 May 2026
Country of manufacture China
Product details vary by source. Australia Product Safety notices may include model, item, barcode-like, batch, date range, supplier, or retailer details when available. Compare all available details with the official notice.
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Notice details
Contact, seller, and company details
Consumer contact
- Email: service.au@joolz.com
- Phone: 0433 063 337
- Website: https://service.joolz.com/s/car-seat-adapter-set-recall?language=en_GB
Official source
Verify against the source notice
Use the official notice to confirm affected products, identifiers, sale dates, traders, locations sold, hazards, and consumer action.
Source: Australia · Product Safety Australia
Recall number: joolz-aer2-car-seat-adapter-set
Official source fields
Source Australia · Product Safety Australia
Recall date May 26, 2026
Product name Car seat adapter set to connect an infant car seat to a Joolz Aer2 stroller chassis. affected products start with serial number NL311 Only the car seat adapter set is affected by this recall, not the Jools Aer2 stroller.
Brand / company Joolz
Hazard / issue The car seat adapter set may fail to engage and connect properly with the spring-loaded pin on the Joolz Aer2 stroller. During use, the product can cause the car seat to detach from the stroller, tip forward and fall to the ground. This can occur even when the adapter appears to be locked in place.
Remedy / action
- Stop using the car seat adapter set immediately. Contact Joolz to arrange for a refund of the car seat adapter set.
Recall number / record ID joolz-aer2-car-seat-adapter-set
Brand history
Other recalls from this brand or company
Canada recall notice Joolz Aer2 Car Seat Adapter Set recalled due to fall hazard
Consumer products - Fall hazard
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