Recall notice

Australia · Product Safety Australia May 26, 2026

Crank arms supplied on e-bikes. Affected crank arms: #30884 (left) #30885 (right) 160mm,

This notice is for Crank arms supplied on e-bikes. Affected crank arms: #30884 (left) #30885 (right) 160mm, 165mm, 170mm, 175mm length Affected e-bike models: Cube AMS Hybrid ONE44 C:62 Pro 400X blackline Cube AMS Hybrid ONE44 C:68X TM 400X reedgreennmatrix Cube Stereo Hybrid ONE77 HPC AT actionteam Cube AMS Hybrid ONE44 C:68X SLX 400X nebulanblack Cube AMS Hybrid ONE77 C:62 TM reedgreennmatrix Cube Stereo Hybrid ONE77 HPC TM 800 reedgreennmatrix from Pedal Group Pty Ltd. Review the photos and listed product details before using, keeping, selling, or giving it away.

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Country of manufacture China

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Notice details

Contact, seller, and company details

Consumer contact
  • Email: warranty@pedalgroup.com
  • Phone: 07 3726 0163

Official source

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Source: Australia · Product Safety Australia

Recall number: 2026-acid-carbon-hybrid-crank-arm-isis

View official notice
Official source fields
Source Australia · Product Safety Australia
Recall date May 26, 2026
Product name Crank arms supplied on e-bikes. Affected crank arms: #30884 (left) #30885 (right) 160mm, 165mm, 170mm, 175mm length Affected e-bike models: Cube AMS Hybrid ONE44 C:62 Pro 400X blackline Cube AMS Hybrid ONE44 C:68X TM 400X reedgreennmatrix Cube Stereo Hybrid ONE77 HPC AT actionteam Cube AMS Hybrid ONE44 C:68X SLX 400X nebulanblack Cube AMS Hybrid ONE77 C:62 TM reedgreennmatrix Cube Stereo Hybrid ONE77 HPC TM 800 reedgreennmatrix
Brand / company Pedal Group Pty Ltd
Hazard / issue The aluminium inserts from the carbon on the crank arms may suddenly detach from the crank body.
Remedy / action
  • 1. Stop using the e-bike immediately. 2. Return the e-bike to the place of purchase or an authorised Cube Bicycle distributor for a free repair. Cube Bicycle is offering two repair options: a) receive temporary aluminium cranks, which will be upgraded to carbon replacements when available in 12 months; or b) receive permanent aluminium cranks and a free e-bike light. 3. Contact Pedal Group for more information or if you require assistance with this recall.
Recall number / record ID 2026-acid-carbon-hybrid-crank-arm-isis

Brand history

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