Recall notice

United States · CPSC April 30, 2026

Build-A-Bear Workshop Heartwarming Hugs Bears

This notice is for Build-A-Bear Workshop Heartwarming Hugs Bears from Build-A-Bear Workshop, Inc., of St Louis, Missouri. Review the photos and listed product details before using, keeping, selling, or giving it away.

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Match these details against the product label, packaging, receipt, seller information, and official notice.

Description This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.
Label, model, UPC, lot, RN, or date details
  • model number 034464
Image captions
  • Recalled Heartwarming Hugs Bear
  • Side view of the pouch on the recalled Heartwarming Hugs Bear (zipper is located on the side)
  • Recalled Heartwarming Hugs Bear showing the heart shaped bead bag

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Notice details

Contact, seller, and company details

Consumer contact
  • Email: ProductHotline@buildabear.com
  • Website: www.buildabear.com/recalls
  • Website: https://www.buildabear.com/recalls
  • Website: https://www.buildabear.com
Sold at
  • Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48.
Manufactured in
  • China
Incidents reported
  • There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported.

Official source

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Use the official notice to confirm affected models, lots, dates, distribution, and remedies.

Source: United States · CPSC

Recall number: 26-457

View official notice
Official source fields
Source United States · CPSC
Recall date April 30, 2026
Product name Build-A-Bear Workshop Heartwarming Hugs Bears
Brand / company Build-A-Bear Workshop, Inc., of St Louis, Missouri
Hazard / issue The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
Remedy / action
  • Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can for more information or Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's site.
Units About 36,000 (In addition 520 were sold in Canada)
Recall number / record ID 26-457

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