Product Safety New Zealand recall Recall notice
Sold at the retailers listed below from 19th March 2026 to 4th May 2026. ANY EXCUSE BEACH
This notice is for Sold at the retailers listed below from 19th March 2026 to 4th May 2026. ANY EXCUSE BEACH COSI FAN DELUXE GIFTED DESIGN-NZ ISLAND OREWA MOOCH THE COUNTRY PROVIDORE TUTTE-S. I. 4 Dogs mugs 1 Cat mug Robert Gordon The mugs impacted by the defect are confined those from batch number 12/25 They were sold on or after 19 March 2026 from Robert Gordon Australia. Review the photos and listed product details before using, keeping, selling, or giving it away.
Product Safety New Zealand recall What to check
Check these product details
Match these details against the product label, packaging, receipt, seller information, and official notice.
Supplier contact Robert Gordon Australia sales@robertgordonaustralia.com
Responsible agency MBIE
Product details vary by source. New Zealand Product Safety notices may include model, SKU, barcode-like, supplier, retailer, or product detail text when available. Compare all available details with the official notice.
Search matches and recall notices are not safety confirmations. Verify affected models, lots, dates, distribution, and remedies with the official notice.
Notice details
Contact, seller, and company details
Consumer contact
- Email: sales@robertgordonaustralia.com
Official source
Verify against the source notice
Use the official notice to confirm affected products, identifiers, sale dates, suppliers, hazards, and consumer action.
Source: New Zealand · Product Safety
Recall number: robert-gordon-dog-and-cat-mugs
Official source fields
Source New Zealand · Product Safety
Recall date May 12, 2026
Product name Sold at the retailers listed below from 19th March 2026 to 4th May 2026. ANY EXCUSE BEACH COSI FAN DELUXE GIFTED DESIGN-NZ ISLAND OREWA MOOCH THE COUNTRY PROVIDORE TUTTE-S. I. 4 Dogs mugs 1 Cat mug Robert Gordon The mugs impacted by the defect are confined those from batch number 12/25 They were sold on or after 19 March 2026
Brand / company Robert Gordon Australia
Hazard / issue Robert Gordon Australia is recalling the Robert Gordon Dog & Cat mugs because some mugs in batch number 12/25 from the shipment received by Robert Gordon Australia from its overseas manufacturer on 19 March 2026 appear to have a manufacturing defect that, if present, leads to the base of the mug cracking and detaching from the body when the mug is filled with very hot or boiling liquid. If present, the defect is likely to present almost immediately upon the mug being filled with very hot or boiling liquid which, given the nature of the product, means the cracking / failure is likely to occur at the time the product is first used.
Remedy / action
- Consumers should return the mug to the place of purchase for a refund. Alternatively, consumers can
Recall number / record ID robert-gordon-dog-and-cat-mugs
Brand history
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Product Safety Australia recall Robert Gordon coffee cup - 4 Dogs and a Cat collection
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