Recall notice

New Zealand · Product Safety March 31, 2026

Sold at Bunnings, Betta Stores Ltd, Vacdirect, Vac Shack, About Clean Buying Group from 1

This notice is for Sold at Bunnings, Betta Stores Ltd, Vacdirect, Vac Shack, About Clean Buying Group from 1 July 2018 to 18 March 2026. 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01) See more information on the recall here: https://www.vax.co.nz/safety-notifications from Techtronic Industries N. Z. Review the photos and listed product details before using, keeping, selling, or giving it away.

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Supplier contact Techtronic Industries N. Z. 0800 028 491 customerservice@tti.co.nz
Responsible agency MBIE

Product details vary by source. New Zealand Product Safety notices may include model, SKU, barcode-like, supplier, retailer, or product detail text when available. Compare all available details with the official notice.

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Notice details

Contact, seller, and company details

Consumer contact
  • Email: customerservice@tti.co.nz

Official source

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Use the official notice to confirm affected products, identifiers, sale dates, suppliers, hazards, and consumer action.

Source: New Zealand · Product Safety

Recall number: 18m-extension-cord-sold-with-vax-bagged-backpack-vacuum-cleaner-vxcb-01

View official notice
Official source fields
Source New Zealand · Product Safety
Recall date March 31, 2026
Product name Sold at Bunnings, Betta Stores Ltd, Vacdirect, Vac Shack, About Clean Buying Group from 1 July 2018 to 18 March 2026. 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01) See more information on the recall here: https://www.vax.co.nz/safety-notifications
Brand / company Techtronic Industries N. Z.
Hazard / issue The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking. Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred.
Remedy / action
  • Stop using the 18m orange extension cord immediately and remove it from the Vax bagged backpack vacuum. Contact Techtronic Industries for more information and instructions on how to destroy the cord and receive a voucher to purchase a replacement cord. Do not return the cord to your place of purchase. The Vax Bagged backpack vacuum cleaner unit is not being recalled and can be used without the 18m extension cord.
Recall number / record ID 18m-extension-cord-sold-with-vax-bagged-backpack-vacuum-cleaner-vxcb-01

Brand history

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